Get In Touch With Us

Have questions, feedback, or want to learn more about our programs? We're here to help. Reach out to LIDA through any of our contact channels and our team will respond promptly.

LIDA Contact

Our Contact Information

Multiple ways to reach us - we're always ready to assist you

Our Location

123 Development Avenue
Nairobi, 00100
Kenya

Phone Numbers

Main Office: +254 123 456 789
Support: +254 987 654 321
Donations: +254 456 789 123

Email Addresses

General Inquiries: info@lidakenya.org
Support: support@lidakenya.org
Donations: donate@lidakenya.org

Send Us a Message

Frequently Asked Questions

Find answers to common questions about contacting and working with LIDA

We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, we recommend calling our main office directly. Our team monitors all communication channels regularly to ensure timely responses.

To schedule a visit to our office, please contact us via email or phone at least 3 business days in advance. This allows us to prepare for your visit and ensure that the appropriate team members are available to meet with you. We welcome visitors Monday through Friday, 9:00 AM to 4:30 PM.

If you encounter any issues with our website or donation process, please email support@lida.org with details of the problem, including screenshots if possible. Our technical team will address the issue promptly. For urgent donation-related concerns, please call our donations hotline at +254 456 789 123.

We welcome partnerships with organizations that share our vision and values. To explore partnership opportunities, please email partnerships@lida.org with information about your organization and proposed collaboration. Our partnerships team will review your inquiry and schedule a meeting to discuss potential synergies and collaboration frameworks.